03 9460 7632 [email protected]
Have questions about the building process or about how we do it here at RODA? Check out our Frequently Asked Questions.
What is Design + Build?

Design + Build means your builder is engaged from the concept stage through to completion of your new home. This means they are fully involved throughout the design process, as opposed to you approaching the builder with pre-prepared plans for your project.

One of the benefits of a Design + Build is that your entire home is crafted under the one roof. You have one team to contact if anything goes wrong, or you simply want to chat through the build progress. It is far more convenient to contact one team who are all over everything, rather than two or three parties who are only aware of a small part of the process.

Overall, Design + Build can be a great way to save time and money and achieve a seamless, stress-free build journey.

What are the main causes of home delay?

The variation process is a huge factor in home delay. When clients want to change fixtures, fittings or even bigger things during the construction process, it can slow things down massively. That’s why at RODA, we make sure everything is signed off on at the very beginning to eliminate any backlog and ensure your home is built to schedule.

When you build with RODA, the only realistic causes of home delay are extreme weather events (including rain and high winds and extreme heat) and unexpected underground problems, such as rock. Once your slab has been laid, the rest of the build will follow quite smoothly.

What maintenance is available for my home?

At RODA, we have a 90-day maintenance period. Three months after our homes are completed, we get in touch with our clients to see if there are any maintenance issues that have arisen. If a door is rubbing for example, we send the relevant trades to your home to rectify it immediately so you can continue living peacefully.

Our 90-day maintenance period allows your new home to live through an entire season of weather, which will allow it to settle to its final settling. This is when we complete our final tune up. This maintenance period then carries on for another 2 years, while a structural maintenance period is valid for 10 years.

Is my construction insured?

Before we begin building your project, we take out construction insurance, which covers theft, vandalism, fire and public liability. At RODA, we also have an independent safety auditor who assess all our projects to ensure we are building in line with Australian Occupational Health & Safety standards.

What happens if I make changes during my build?

We will action a variation, which means your change is quoted upon and if it’s not too late in the process, it will be actioned. While we do try to eliminate all variations at the start by having an interior designer work closely with clients before we begin work on site, sometimes changes are necessary which is why our variation process is in place.

How can I see what stage my build is at?

All our clients have their own personal logins to our client portal, which gives them access to our monthly schedule. Our customer service manager will also call clients once a fortnight to provide a short update on building progress. Finally, we ensure our site managers are readily available to clients throughout the project to ensure communication is quick and easy.

If in doubt, you can always pick up the phone and call RODA HQ for a on-site update.

Who should I contact with questions during my RODA project?

For contractual, administration and front-end related questions, please get in touch with RODA Director, David Maiolo on (03) 9460 7632. For on-site and project related questions, please contact your friendly site supervisor, via our client portal.

For general questions, feel free to get in touch with one of our friendly Customer Service Representatives on (03) 9460 7632.

Should I pay for a quote?

Basically, yes. Builders who provide free quotes often slap them together lazily, without detail and proper research. Free quotes are also more likely to be intentionally deceptive and because they haven’t been paid for their time, builders will often prepare short one-page quotes that don’t properly take into account your budget or the unique nature of your project.

Charging for quotes means understanding that not every job is the same – each project is custom. At RODA, we believe a quote should be a minimum of 30 pages – absolutely every detail possible, down to the bricks and grass we’ll be using, should be included to ensure the most accurate quote possible.

How do I choose the best development site?

Small property development can be very lucrative, but it’s not without its risks. When selecting a development site make sure you consider these five things:

  • Desirability
  • Population growth
  • Infrastructure and amenities
  • Land and housing development
  • Planning

Find out more about selecting a development site here.

What are prime cost and provisional sum items?

A prime cost is an item that has not yet been selected at the time a building contract is entered into and for the cost of supply and delivery of which the builder must make a reasonable allowance in the contract. Essentially this means the builder making allowances for items without knowing the specific final cost.

A provisional sum is an estimate of the cost of carrying out a particular work under a building construct. This refers to works that your builder cannot accurately price at the time of contract signing. Importantly, it still includes both material and labour costs.

Can I visit site during construction of my new home?

Of course! Seeing your new home or development being built is part of the process and visiting the worksite during construction is an enjoyable and rewarding experience. We work closely with clients throughout construction to offer regular supervised on-site access to ensure you remain involved in your project and able to provide feedback at each stage of building.

What is a soil report?

A report used to classify the soil, which will impact the way we build on your block of land. A soil report is based on a series of samples taken from your site in various locations to provide the appropriate foundation for your new home.

What kind of warranty do we receive and how long does it last?

We have a 90-day maintenance period, after which your home is covered by a 2-year warranty. Further to this all of our homes are covered by a 10-year structural maintenance period.

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